Dreams Get Real (McJim Classic Leather)

For 40 years McJim has been recognized as a brand that creates quality leather good and is one of the leading brands of leather goods in the Philippines. McJim has a long tradition in making leather goods.

Last June 30, 2014, I got a chance to attend to an event that McJim has organized. It is called Dreams Get Real Grand Finals Night at Teatrino in Greenhills, San Juan. It is a talent search for the next OPM star. McJim has been very supportive to OPM. They held auditions to hundreds of artists then deduced to 6 grand finalists.

The event has showcased 6 talented acts composed of 3 bands, 1 boy group and 2 solo singers.

Name: Archetype
Song: ‘Di Na Biro
Composer: Tricia May Casauay

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Archetype


Name: CK Arca
Song: Certified Good Vibes
Composer: Raffy Calicdan
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CK Arca


Name: Dream of Pearl
Song: Panalo
Composer: Oli Agustin
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Name: Fifth Dynamics
Song: Anyare
Composer:
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Name: JBK
Song: Anong Meron Ka
Composer: Urie Tesoro
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Name: Neo Domingo
Song: Pagbigyan Mo Na
Composer: Urie Tesoro
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After the performances of the participants,there were Special Awards given that night. Neo Domingo got the DJ’s Choice Award for his song Pagbigyan Mo Na. The event organizers made a survey to the DJ’s about which song will have a great impact on the radio airplays. The other award given was Critic’s Most Promising Song of the year. Mr. Jim Paredes had chosen Anong Meron Ka by JBK.

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DJ's Choice Award

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Critic's Choice Award

After the long journey of the finalists, the contest has concluded a triple tie on the Grand Prize. The winners are JBK, Neo Domingo and Fifth Dynamics. The winners received P 50,000.00 a recording and management contract, and a grant to record a single and release a music video.

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JBK, Neo and Fifth Dynamics

Congratulations to all the winners! You all deserve to win.

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Great Customer Experience: An Extra SMile

It is a fact that the BPO industry in the Philippines is very progressive. There are a lot of BPO companies campaigning their ads for recruiting employees. According to Wikipedia, The call center sector comprises 80% of the total BPO industry in the country. With 80% of the call services provided for the US market.  

One of the top qualifications in working in a contact center company is to be fluent in speaking the English Language. But due to schedule being placed in the wee hours in the Philippines, there are some slips that can’t be prevented.

Here are some samples:

Agent:(sounds confused) Ma’am, the question is, what is your question?

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Agent:(with conviction) Hi, I’m ______, and I’ll be your payment history today!

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Agent: Can I have your first and last day please?

Customer: Wednesday (?)

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Agent: For insecurity purposes, can I have your ___ ?

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Agent: (while slouching) Let me check my notes here.

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Agent: (agent working for a bank) How can I help you with your Facebook account?

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Agent: Leche Leche know….. ( shortcut for Just to let you know…)

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Customer: Hey, are you still there?

Agent: Yes, I’m still there.

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Agent: Can I place you on hold for 1 to 2 days?

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Agent: (already dosed off) …Mama Mary loves you..zzzzZZZZZ

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Agent: Do you have a pen and pencil handy?

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Agent: (opening a call) Thank you for calling, have great day!

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Agent: Is there an update on your phone numbers? Is that your Hongkong number? ( instead of the homephone number )

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Agent: May I please have your date of birthday?

 

 

Hope you enjoyed reading! 🙂

 

 

Disclosure: My intention in writing this blog is not to make fun of my colleagues, but to have fun at work.